ServiceNow Training in Hyderabad
Advance your IT career with a ServiceNow course in Hyderabad, covering ITSM, scripting, and administration at a top ServiceNow training institute in Hyderabad.
ServiceNow Training in Hyderabad
ServiceNow Training: We offer ServiceNow training in Hyderabad with real-world projects, industry-certified trainers, and placement assistance for better job opportunities. ServiceNow is a cloud-based platform that automates business workflows and enhances enterprise operations. It includes IT service management (ITSM), human resources, customer service, and security operations. Moreover, the platform provides tools for incident management, asset tracking, workflow automation, and service request handling, making it a critical solution for modern businesses.
Join Code Zen Eduversity for the best ServiceNow Training in Hyderabad with hands-on projects & expert guidance. Our ServiceNow Training course allows you to learn from industry expert trainers and makes you job-ready. The course syllabus covers all essential topics like ITSM, automation & cloud workflows. Moreover, the live projects give you practical exposure to practice all your learnings.
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Key Features of Our ServiceNow Training
- We offer a comprehensive ServiceNow course curriculum covering basic to advanced topics. Our course topics include ServiceNow workflows, automation, incident and problem management, and more.
- Our job assistance program includes resume building, mock interviews, and job referrals. It lets you prepare for the job immediately after completing your ServiceNow course.
- You will get a personalized LMS platform that allows you to access all previous sessions to practice when needed.
- At Code Zen Eduversity our trainer will help you with ServiceNow projects, allowing you to boost your practical expertise.
- Learn from industry expert ServiceNow trainers with extensive experience in the subject. All of our professional faculty members have 12+ years of real-time working experience.
- Our practical approach and hands-on lab session allow you to implement all your theoretical learning to practical.
- Our online and office class options allow you to choose the class timing that best suits your needs. Moervoer, you can choose between weekend and weekday batches to accommodate your schedule.
- Our certification-oriented training prepares you for ServiceNow Administrator, Developer, and ITSM certifications.
Why Choose Code Zen Eduversity for ServiceNow Training?
Guaranteed Placement Assistance for Job-Ready Candidates
- 60+ hours of training from real-time industry professionals.
- Small batch sizes for personalized learning approach
- Job-focused course with hands-on projects.
- Dedicated career counselor and placement team for job assistance.
- Working professional trainers with 12+ years of experience.
- 100% placement support after completing the course.
- Back-up class recording with complete course materials.
- Industry level tools cover during the ServiceNow training course.
- Exclusive lifetime access to our resources and community.
ServiceNow Training in Hyderabad
Course Curriculum Overview
- Introduction to ITSM
- Incident Management
- Problem Management and change management
- Service Request Management
- Configuration Management Database
- SLA’s and OLA’s
- Tool Introduction
- Current Competitors
- Releases
- User Licenses
- Using Wiki and Community
- Customizing Home Pages
- Form Layouts and list layouts
- Adding Users to Groups
- Granting Roles to Users
- Introducing Applications and Modules
- Creation of tables and Modules Group
- Creating tickets and raising Requests
- Creating SLA’s
- Performance Metrics
- Perform core configuration tasks
- Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts
- Add users, groups and roles
- Manage data with tables, the configuration management database (CMDB), import sets and update sets
- Work with two key process applications: Knowledge Base and ServiceNow Service Catalog
- Create workflow activities and approvals
- Configure alerts and notifications
- View upgrade history and status
- Control system access and data security
- Create baseline performance metrics
- Run reports, configure service level agreements (SLAs) and perform instance branding and customization
- Integrate social IT elements and learn best practices
- UI Policies and Notifications
- Dictionary Entries and Overrides
- Data Policies
- List Control and Calculations
- Data Exporting in ServiceNow
- Update Sets: Imports and Exports
- Job Scheduling
- Capturing Class Work in Update Sets
- Data access control framework in ServiceNow
- Directing relevant data to the right users
- REST API Integration
- Service Catalog Management
- Record Producer Creation
- Workflow Implementation
- Database Views for Reporting
- System Controls
- Business Rules
- Client Scripts
- UI Actions
- Script Includes
- Jelly Scripting
- Determine when it is appropriate to script
- Configure a ServiceNow instance for scripting
- Script client side
- Client Scripts
- UI Policies
- Script server side
- Business Rules
- GlideSystem
- GlideRecord
- Scheduled Jobs
- Event Management
- Workflow Scripts
- Script Includes
- Develop scripting best practices
- Bar Charts
- Pie Charts
- List Reports
- Pivot Tables
- Using scripting in Reporting
- Scheduling Reports
- Making Gauges
- Need For cloning and ways to implement it
- Upgrading the instance for New Release
- Web Services: Direct Web Services
- Transform Map Web Services
- Scripted Web Services
- Email Integration: Inbound Actions
- Event Registry
- Creating and Triggering Events
- Introduction to CMS
- Creating Sites
- Creating Pages
- Creating Blocks using Scripting
- Login Rules
- Classes in CMDB
- Mapping Configuration Item to Asset Records
- Loading the CIs into Service-Now
- Relating Configuration items
- Loading Data of Different Formats
- Using Data Sources
- Using Transform Maps and Transform scripts
- Creating Catalog Items using Variables and Variable sets
- Creating Record Producers
- Design the flow using Workflow
- Creating Execution Plans
- Writing Catalog Client Scripts and Catalog UI Policies
- Creating Workflows on different tables
- Approvals using workflows
- Using Different Activities in Workflows
- Installing MID server on an instance
- Testing the MID Server using another Logins
- Importing Files by Using MID Server
- What is Service Now
- Why and who can use Service Now
- Concept of Cloud Computing in Service Now
- Introduction to ITIL Foundation
- Navigation and users
- Helpful portals
- Releases
- Overview
- Incident management process
- Continual service improvement to incident management
- Overview
- Change management process (Raising, planning and Authorize)
- Change management workflow and change task
- Continual service improvement to change management
- Overview
- Problem management process (identify, Investigate, Resolve)
- Problem management workflow and problem task types
- Continual Service improvement to problem management
- Context menu
- Introduction to CI and Asset
- Class and category CI
- Model and type of assets
- CMDB Plug-in and CI Relationships
- Overview
- Knowledge Management Roles
- Application and Modules Using Knowledge
- Creating Knowledge
- Translating Knowledge
- Tracking and Reporting on Knowledge
Skill Covered
- ServiceNow platform, architecture, modules, and key functionalities.
- Creating users, assigning roles, managing permissions, and configuring access controls.
- Table and column management, form customization, UI policies, and data schema models.
- JavaScript-based scripting, Glide API, and custom application development.
- Integration of ServiceNow with email, REST APIs, and external enterprise applications.
- Generating custom reports, dashboards, and performance analytics to track ITSM efficiency
- Designing ServiceNow workflows, service catalogues, and business rules to automate processes.
- ITSM processes to efficiently handle service disruptions, track issues, and implement changes.
Flexible Learning Options
Online Training
- 1 Hours Training
- 60 Days
- Online Interaction with Trainer
- LMS Access
- Guaranteed Placement Assistance
- Only Morning Slots Available
- Weekdays Training
Classroom Training
- 1 Hours Training + 1 Hours of Practice Session
- 60 Days
- In-Personal Interaction with Trainer
- LMS Access
- Guaranteed Placement Assistance
- Only Morning Slots Available
- Weekdays Training Only
Placement Support and Career Opportunities
At Code Zen Eduversity, we offer 100% placement assistance opportunities after our ServiceNow training in Hyderabad. We help you prepare with mock interviews, resume building, and career guidance. Career mentorship and guidance from our team will help you gain access to job openings in MNCs and startups.
Job Roles You Can Target
- ServiceNow Administrator
- ServiceNow Developer
- IT Service Management (ITSM) Specialist
- ServiceNow Consultant
- ServiceNow Business Analyst
- ServiceNow Integration Specialist
- ServiceNow Security Analyst
Pre Requisites
No prior experience is needed to join our ServiceNow training in Hyderabad. Our course is perfectly suitable for freshers and IT and non-IT professionals. However, experienced candidates with system admin, networking, or DevOps skills will find the course easy. Moreover, having basic scripting knowledge in JavaScript will be an advantage.
Who Should Enroll in ServiceNow Training?
- Graduates (B-Tech, BBA, BCA, B.Com, etc.)
- Freshers
- IT Professionals
- Professionals with Networking background
- DevOps Engineers
- Non-IT Individuals
Testimonials from our Alumni
Certificate Process
Code Zen Eduversity would provide a course completion certificate to the students who finish their training in ServiceNow.
The certificate would be offered to students within a week after completing the ServiceNow training program.
The certification will be given to the students who have completed their assignments on time.
Frequently asked questions
The fees for our ServiceNow training are affordable and budget-friendly. Moreover, the easy-to-pay-to-pay EMI option allows you to split your fees into monthly instalments. For more details, contact our Admission counsellor now.
Yes, we offer classroom and online ServiceNow training, from which you can choose at your convenience.
No prior experience is needed to join the ServiceNow course. Any graduates, career changers, and IT and non-IT professionals can take the course.
Our ServiceNow course lasts 60 days where you will learn from basics to basics.
Yes, our ServiceNow training features 100% job placement assistance, where you get resume-building, mock interviews and job guidance.
To enroll in our ServiceNow course, you can book a free demo by calling our admission counsellor or visiting our Madhapur location for more details.
No. You don’t require coding knowledge to learn or get a job in ServiceNow.
According to job portal sites like Naukri, ServiceNow salaries range from 3 LPA for freshers to 5 to 10 LPA for experienced professionals. However, salaries also vary by location, demand, and expertise.